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Author Spotlight: Training of Laboratory Animals for Gentle and Stress-Free Handling

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Resident Training for Successful Professional Interactions.

Dara A O'Keeffe¹, Simone R Brennan¹, Eva M Doherty¹

¹National Surgical and Clinical Skills Centre, Royal College of Surgeons in Ireland University of Medicine and Health Sciences, Dublin 2, Ireland.

Journal of Surgical Education

|September 25, 2021

Summary

This summary is machine-generated.

Healthcare professionals often face workplace conflict. A new course, "Professional Interactions," equips surgical residents with essential conflict management and bullying prevention skills, improving their confidence and daily practice.

Keywords:

Non-technical skills human factors professionalism surgical education

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Published on: January 17, 2013

Area of Science:

Medical Education
Surgical Training
Healthcare Professional Development

Background:

Workplace conflict is prevalent among healthcare professionals, leading to stress and burnout.
Junior residents in surgery and acute care specialties require enhanced conflict management and bullying prevention skills.

Purpose of the Study:

To design and deliver a training course for surgical residents focused on managing conflict and bullying.
To equip residents with practical skills for professional interactions in healthcare settings.

Main Methods:

The course "Professional Interactions" was developed using Transformative Learning Theory.
Teaching methods included rational discourse, role-playing, simulations, case studies, reflection, and feedback.
An online component reinforced learning objectives after an experiential session.

Main Results:

92% of 203 participants rated the course as 'Excellent' or 'Good'.
85% reported improved conflict management skills.
Participants indicated frequent use of learned skills in daily or weekly practice.

Conclusions:

Training residents in conflict management can foster a culture of mutual respect in hospitals.
Effective management of workplace interactions is crucial for a healthier healthcare environment.