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The Problem Behind the Problem: Applying Human-Centered Design to Child Care in Flint
1Department of Education, University of Michigan-Flint, 430 French Hall, 303 E. Kearsley, Flint, MI 48502-1950 USA.
Human-centered design (HCD) addressed unmet needs of Flint child care providers post-lead crisis. Solutions focused on family, friend, and neighbor (FFN) caregivers to support children's development.
Area of Science:
- Community Health
- Early Childhood Education
- Human-Centered Design
Background:
- The Flint water crisis led to lead poisoning concerns in children.
- Early childhood education was identified as a critical intervention point.
- High-quality childcare may improve developmental outcomes for affected children.
Purpose of the Study:
- To apply human-centered design (HCD) to identify and address the needs of child care providers in Flint.
- To develop targeted solutions for family, friend, and neighbor (FFN) child care providers.
- To explore the utility of HCD in community-based problem-solving.
Main Methods:
- Utilized human-centered design (HCD) principles.
- Focused on understanding the context and perspective of FFN child care providers.
- Employed a process of problem exploration and solution co-creation.
Main Results:
- Identified unmet and overlooked needs among FFN child care providers.
- Developed three unique solutions tailored to the specific needs of Flint's FFN providers.
- Demonstrated the effectiveness of HCD in uncovering underlying issues.
Conclusions:
- HCD is a valuable approach for community-based interventions.
- Targeted solutions can effectively address the needs of FFN child care providers.
- Supporting FFN caregivers is crucial for child development in crisis-affected communities.
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