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Published on: April 7, 2023
Optimizing Situation Awareness to Reduce Emergency Transfers in Hospitalized Children
Tina Sosa1, Mary Sitterding2, Maya Dewan3,4,5
1Divisions of Hospital Medicine tina_sosa@urmc.rochester.edu.
Insights
Improving care team situation awareness (SA) in hospitalized children reduced emergency transfers (ETs) to the ICU by nearly 70%. This intervention enhanced patient safety by proactively addressing clinical deterioration.
Area of Science:
- Pediatric critical care medicine
- Patient safety research
- Healthcare systems engineering
Background:
- Unrecognized clinical deterioration in hospitalized children poses significant risks.
- Enhancing care team situation awareness (SA) is linked to better patient outcomes.
- Previous safety events highlighted the need to improve SA in inpatient settings.
Purpose of the Study:
- To decrease emergency transfers (ETs) to the intensive care unit (ICU) by 50% over 10 months.
- To address communication inadequacies and evolving technology impacting SA.
- To implement a proactive process for predicting, preventing, and responding to clinical deterioration.
Main Methods:
- An interdisciplinary team, including families, refined the SA model for clinical deterioration.
- Key drivers included establishing a shared mental model, safe escalation, and effective SA tools.
- Novel interventions like family-inclusive huddles, checklists, signage, and an EHR SA navigator were evaluated using time series analysis.
Main Results:
- Emergency transfers (ETs) decreased from 1.34 to 0.41 per 10,000 patient-days, a nearly 70% reduction.
- Improvements were observed in risk recognition before medical response team activation.
- Process measures indicated enhanced shared SA among care teams.
Conclusions:
- An innovative, proactive process significantly reduced ETs, improving patient safety.
- The intervention demonstrated a reliable method for managing clinical deterioration.
- Involving families and interdisciplinary teams was crucial for success.
Background And Objectives:
Interventions to improve care team situation awareness (SA) are associated with reduced rates of unrecognized clinical deterioration in hospitalized children. By addressing themes from recent safety events and emerging corruptors to SA in our system, we aimed to decrease emergency transfers (ETs) to the ICU by 50% over 10 months.
Methods:
An interdisciplinary team of physicians, nurses, respiratory therapists, and families convened to improve the original SA model for clinical deterioration and address communication inadequacies and evolving technology in our inpatient system. The key drivers included the establishment of a shared mental model, psychologically safe escalation, and efficient and effective SA tools. Novel interventions including the intentional inclusion of families and the interdisciplinary team in huddles, a mental model checklist, door signage, and an electronic health record SA navigator were evaluated via a time series analysis. Sequential inpatient-wide testing of the model allowed for iteration and consensus building across care teams and families. The primary outcome measure was ETs, defined as any ICU transfer in which the patient receives intubation, inotropes, or ≥3 fluid boluses within 1 hour.
Results:
The rate of ETs per 10 000 patient-days decreased from 1.34 to 0.41 during the study period. This coincided with special cause improvement in process measures, including risk recognition before medical response team activation and the use of tools to facilitate shared SA.
Conclusions:
An innovative, proactive, and reliable process to predict, prevent, and respond to clinical deterioration was associated with a nearly 70% reduction in ETs.
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