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Leveraging Help Desk Reports to Support Faculty Success.

Thomas Liwosz1, Miriam Ruth Bowers Abbott, Jami Nininger

  • 1Author Affiliations: Instructional Designer (Mr Liwosz), Faculty Fellow (Ms Abbott), Associate Dean of Academic Affairs (Dr Nininger), and President and Academic Dean (Dr Williamson), Mount Carmel College of Nursing, Columbus, Ohio.

Nurse Educator
|October 20, 2021
PubMed
Summary

Nursing faculty often need help with technology. Analyzing help desk data reveals common issues and peer-support trends, guiding better faculty development for technological adaptation.

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