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Student Pharmacists' Perceptions of Amazon Pharmacy.
Alexandra Stich1, Christian Cava1, Dominic Cava1
1Department of Pharmacy Practice and Science, College of Pharmacy, University of Arizona, Tucson, AZ 85721, USA.
Student pharmacists anticipate Amazon Pharmacy will lower patient costs and improve medication adherence. However, they foresee varied impacts on the pharmacy experience and job market.
Area of Science:
- Pharmacy Practice and Outcomes Research
- Health Services Research
- Digital Health
Background:
- Amazon launched its online pharmacy in the United States, introducing a new player in pharmaceutical services.
- Limited research exists on how student pharmacists perceive the potential effects of this online pharmacy.
- Understanding these perceptions is crucial for anticipating future pharmacy practice changes.
Purpose of the Study:
- To explore third- and fourth-year student pharmacists' views on Amazon Pharmacy's impact.
- To examine perceived effects on economic, clinical, and humanistic patient outcomes.
- To assess anticipated changes to the patient pharmacy experience and the job market.
Main Methods:
- Qualitative study employing individual semi-structured interviews with 17 student pharmacists.
- Interviews were audio-recorded, transcribed verbatim, and thematically analyzed by two independent reviewers.
- Thematic saturation was achieved, with discrepancies resolved through consensus with a third researcher.
Main Results:
- Five key themes emerged: patient economic, clinical, and humanistic outcomes, pharmacy experience, and market influence.
- A majority of students predicted lower patient costs (71%), improved medication adherence (76%), and enhanced quality of life (65%).
- Student views were divided on the pharmacy experience and the impact on job opportunities and existing pharmacies.
Conclusions:
- Student pharmacists anticipate potential benefits of Amazon Pharmacy, including cost savings and improved adherence.
- Perceptions of the overall patient experience and market impact are varied, indicating uncertainty.
- Further research is recommended to empirically evaluate the actual economic, clinical, and humanistic outcomes for patients.
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