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Social Distancing in Tourism Destination Management during the COVID-19 Pandemic in China: A Moderated Mediation
Hui Zhang1, Min Zhuang1, Yihan Cao1
1School of Geographic and Oceanographic Sciences, Nanjing University, Nanjing 210023, China.
International Journal of Environmental Research and Public Health
|November 13, 2021
Summary
Destination support for tourist safety during the COVID-19 pandemic influences social distancing intentions. Effective support enhances coping confidence, encouraging self-protective behaviors without causing fear.
Area of Science:
- Tourism Management
- Health Psychology
- Behavioral Science
Background:
- Protective measures during infectious diseases can impact tourist freedom.
- Limited research exists on how destination protective measures affect tourist self-protective behaviors.
Purpose of the Study:
- To examine the impact of perceived destination protective supports on tourists' social distancing intentions during the COVID-19 pandemic.
- To apply Protection Motivation Theory to understand tourist behavior in response to health crises.
Main Methods:
- Utilized Protection Motivation Theory framework.
- Analyzed relationships between perceived destination support, coping appraisal, threat appraisal, and social distancing intentions.
- Investigated the mediating roles of cognitive appraisals and the moderating role of social norms.
Main Results:
- Perceived destination support, coping appraisal, and threat appraisal significantly influence tourists' social distancing intentions.
- Cognitive appraisals partially mediate the link between destination support and social distancing intention.
- Social norms moderate this mediational process.
Conclusions:
- Destinations should implement robust protective policies to bolster tourist confidence and encourage self-protection.
- Balancing safety measures with tourist well-being is crucial to avoid anxiety and fear.
- Understanding these factors can help enhance tourist self-protective behaviors in future health crises.
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