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GUIDE Communication Framework: Developing Skills to Improve Nurse-Patient Interactions
Nina N Grenon1, Sven Keersmaecker, Fransen McGinley
1Dana-Farber Cancer Institute, Boston, MA.
The GUIDE framework empowers nurses to support patients by understanding treatment goals, identifying knowledge gaps, educating, directing to resources, and fostering patient empowerment. This communication strategy enhances shared decision-making and patient engagement.
Area of Science:
- Nursing communication strategies
- Patient empowerment in healthcare
- Interprofessional collaboration
Background:
- Effective patient communication is crucial for treatment adherence and outcomes.
- Nurses play a vital role in patient education and support.
- Existing communication models may not fully address patient empowerment needs.
Purpose of the Study:
- To introduce and describe the GUIDE communication framework for nurses.
- To outline how GUIDE facilitates patient empowerment and shared decision-making.
- To highlight the integration of the Ask-Tell-Ask model within GUIDE.
Main Methods:
- Conceptual framework development.
- Description of the GUIDE mnemonic (Gaining insight, Understanding gaps, Informing, Directing, Empowering).
- Integration with the Ask-Tell-Ask educational model.
Main Results:
- The GUIDE framework provides a structured approach for nurses.
- It enables nurses to actively engage in shared decision-making.
- The framework supports nurses in identifying and addressing patient knowledge deficits effectively.
Conclusions:
- The GUIDE framework offers a practical tool for enhancing nurse-patient communication.
- It promotes patient empowerment and active participation in care.
- GUIDE supports nurses in their role within the interprofessional healthcare team.
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