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Investigating socially assistive systems from system design and evaluation: a systematic review
Shi Qiu1,2, Pengcheng An3,4, Kai Kang5,2
1Department of Design, Shanghai Jiao Tong University, Shanghai, 800 Dongchuan RD. Minhang District China.
Universal Access in the Information Society
|November 22, 2021
Summary
This review examines socially assistive systems for older adults and people with disabilities. It highlights Human-Computer Interaction (HCI) technologies and user involvement in designing assistive technologies for social interaction.
Area of Science:
- Human-Computer Interaction (HCI)
- Assistive Technology Research
- Gerontology and Disability Studies
Background:
- Assistive technologies supporting social interactions are gaining prominence in HCI research.
- Focus on systems for older adults and individuals with disabilities.
- Need for systematic review of current systems, design approaches, and evaluation methods.
Purpose of the Study:
- To systematically review Socially Assistive Systems for older adults and people with disabilities.
- To characterize system design, including HCI technologies and user involvement.
- To examine system evaluation methods and identify future research opportunities.
Main Methods:
- Systematic literature search across major scientific databases (Scopus, Web of Science, ACM, etc.).
- Keywords: "social interactions" and "assistive technologies".
- Analysis of 65 selected papers based on inclusion criteria.
Main Results:
- Identified 11 types of HCI technologies, with cognitive and meaning understanding technologies being most common.
- Wearable devices frequently used for sensory loss compensation.
- 33.85% of studies involved end-users/stakeholders in design; four evaluation methods identified.
- Laboratory experiments were common for validation; 42.46% of evaluations occurred in field settings (homes, institutions).
Conclusions:
- Provides an overview of Socially Assistive Systems for target populations.
- Highlights emerging HCI technologies and design considerations.
- Identifies research opportunities for future development in assistive technology for social interaction.
Keywords:
Assistive technologyOlder adultsPeople with disabilitiesSocial interactionSocially assistive systemMore Related Videos
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