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Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data.

Sarita Pais1, Krassie Petrova1, Dave Parry2

  • 1Department of Computer Science & Software Engineering, Auckland University of Technology, Auckland 1010, New Zealand.

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Summary
This summary is machine-generated.

Gestational diabetes mellitus (GDM) management can be improved with a new mobile health system. This system integrates patient wellness data for better clinical oversight, enhancing care for pregnant individuals with GDM.

Keywords:
TAMUCDgestational diabetes mellitusmHealthmobile appsystem acceptancethink-aloud protocoluser-centred design

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Area of Science:

  • Medical Informatics
  • Digital Health
  • Pregnancy Research

Background:

  • Gestational diabetes mellitus (GDM) poses risks to both mother and fetus, necessitating careful management.
  • Current wellness apps lack integration with clinical systems and specific GDM management features.
  • Existing solutions fail to permanently store patient data or facilitate seamless transfer to healthcare providers.

Purpose of the Study:

  • To design and develop a novel mobile health (mHealth) system for GDM management.
  • To integrate diverse user-generated wellness data into a centralized database.
  • To evaluate the system's effectiveness in promoting user acceptance and adoption.

Main Methods:

  • A user-centered design (UCD) approach informed by the Technology Acceptance Model (TAM).
  • Interviews with clinical users (physicians, dietitians, obstetricians, midwives) to define functional requirements.
  • Usability testing using 'think aloud' sessions with clinicians and GDM patients.

Main Results:

  • The developed mHealth system successfully integrates various wellness data types.
  • The UCD approach, focusing on usefulness and ease of use, facilitated system acceptance.
  • Iterative refinement through user feedback addressed specific clinical and patient needs.

Conclusions:

  • The proposed mHealth system offers a viable solution for improved GDM management.
  • Integrating patient-generated data enhances clinical decision-making and patient care.
  • The UCD methodology is effective for developing user-accepted and adoptable health technologies.