Running on Empty: Diminished Empathetic Reserve in Frontline Nurses
Summary
The COVID-19 pandemic significantly impacted nurses, leading to increased workloads and emotional exhaustion. Findings highlight the need for enhanced support and palliative care education to improve nurse well-being and patient care.
Area of Science:
- Nursing
- Public Health
- Healthcare Management
Background:
- The COVID-19 pandemic presented unprecedented challenges to healthcare systems globally.
- Frontline nurses experienced immense pressure, potentially affecting care quality and personal well-being.
Purpose of the Study:
- To explore the impact of the COVID-19 pandemic on nursing care delivery.
- To assess the influence on nurses' empathetic responses to patients and families.
- To understand the emotional and physical well-being of nurses during the pandemic.
Main Methods:
- Exploratory qualitative study.
- Interviews conducted with four frontline nurses during the pandemic.
- Thematic analysis of nurses' narratives.
Main Results:
- Key themes included role changes, increased workload, depersonalized care, communication barriers, and palliative care deficits.
- Nurses reported significant physical and emotional exhaustion.
- Perceived lack of administrative support was a notable stressor.
Conclusions:
- The pandemic necessitated adaptive strategies in nursing care delivery.
- Addressing nurses' well-being through support and education is crucial.
- Enhancing palliative care education and administrative support can build resilience in frontline nurses.
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