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A Cautionary Tale: Exploring Stakeholder Emotions During Curricular Change Using Group Concept Mapping.
Deborah Ziring1, Rhea Powell1, Urvashi Vaid2
1Department of Medicine, Sidney Kimmel Medical College at Thomas Jefferson University, Philadelphia, Pennsylvania, USA.
Curricular change impacts stakeholders emotionally, with students experiencing more apprehension and overwhelm. Tailored communication is crucial, as strategies that benefit new students may alienate legacy students.
Area of Science:
- Medical Education Research
- Organizational Change Management
- Educational Psychology
Background:
- Curricular change is vital but challenging, often failing due to poorly understood barriers.
- Existing literature on curricular change overlooks the critical role of stakeholder emotions.
- Understanding emotional responses can improve well-being and support successful change.
Purpose of the Study:
- To identify and characterize the emotional responses of various stakeholders during curricular change.
- To compare emotional profiles across different groups, including faculty, staff, and students in new and legacy curricula.
- To provide insights for optimizing change implementation strategies in medical education.
Main Methods:
- A mixed-methods approach using group concept mapping was employed at a North American medical school.
- Data collection involved brainstorming, sorting, and rating statements on emotional responses to curricular change.
- Multidimensional scaling and hierarchical cluster analyses were used to generate and compare emotional profiles.
Main Results:
- Six themes of emotional responses were identified: enthusiastic, apprehensive, overwhelmed, missed opportunities, uncertain, and abandoned.
- The 'enthusiastic' theme received the highest ratings, while 'abandoned' received the lowest.
- Students experienced more apprehension, uncertainty, and overwhelm than faculty/staff; legacy students felt more abandoned, new students more enthusiastic.
Conclusions:
- Curricular change is emotionally taxing for all stakeholders, particularly students.
- Different stakeholder groups, especially legacy versus new students, exhibit distinct emotional responses.
- Tailored communication strategies are essential to address varied emotional experiences and prevent polarization during curricular change.
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