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Paediatric day-case tonsillectomy - parent satisfaction questionnaire
S Garry1,2, I O'Riordan1,2, J Wauchope1,2
1Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland.
Insights
Day-case tonsillectomy programs are safe and effective, with high parent satisfaction. Improvements in discharge communication regarding follow-up and pain management are recommended for this pediatric surgical procedure.
Area of Science:
- Pediatric Surgery
- Healthcare Management
Background:
- Day-case tonsillectomy programs are increasingly adopted in pediatric care.
- Assessing patient and guardian satisfaction is crucial for program evaluation.
Purpose of the Study:
- To evaluate parent/guardian satisfaction with a new day-case tonsillectomy program at a tertiary pediatric center.
- Identify areas for improvement in the program.
Main Methods:
- Anonymous questionnaires were distributed to parents/guardians of patients undergoing day-case tonsillectomy.
- Data collected from July 2018 to December 2020.
Main Results:
- High satisfaction reported: 91.3% comfortable with home discharge, 92.4% would recommend.
- 10.9% of parents/guardians contacted healthcare services within 24 hours post-surgery.
Conclusions:
- The day-case tonsillectomy program is safe and efficient, with high parent/guardian satisfaction.
- Enhance discharge communication regarding follow-up and analgesia.
Objective:
To assess parent or guardian satisfaction with a newly instituted day-case tonsillectomy programme at a tertiary paediatric institution.
Methods:
After receiving ethical approval, an anonymous questionnaire was sent to the parent or guardian of every patient who underwent day-case tonsillectomy between July 2018 and December 2020.
Results:
A total of 135 patients were included. The parent or guardian of each patient was sent a questionnaire to be filled in and returned. Ninety-two completed surveys were returned. There were high satisfaction levels, with 91.3 per cent of parents or guardians feeling comfortable bringing their child home, and 92.4 per cent of parents or guardians would recommend day-case tonsillectomy to another parent or guardian. Of the parents or guardians, 10.9 per cent needed to contact healthcare services in the 24 hours following surgery.
Conclusion:
Day-case tonsillectomy has proven to be a safe, efficient service at our institution, with high satisfaction levels from patients and parents or guardians. Areas for improvement focused on communication at the time of discharge regarding follow up and analgesia.
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