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Nurses' Experience and Perception of Technology Use in Practice: A Qualitative Study Using an Extended Technology
Mary Rose Gaughan1, Misol Kwon, Eunhee Park
1Author Affiliation: School of Nursing, University at Buffalo, The State University of New York.
Nurses find technology beneficial for job performance and public health, despite challenges like insufficient training and system glitches. Understanding nurse perceptions is key to improving technology and enhancing patient care outcomes.
Area of Science:
- Nursing Informatics
- Health Information Technology
- Patient Care Technology
Background:
- Technology adoption in healthcare is rapidly evolving.
- Understanding healthcare professionals' perceptions is crucial for effective implementation.
- Nurses' experiences shape technology's impact on patient outcomes.
Purpose of the Study:
- To identify benefits and drawbacks of technology use from nurses' perspectives.
- To gather suggestions for improving health information technology.
- To enhance patient outcomes through better technology integration.
Main Methods:
- Utilized Holden's extended technology acceptance model.
- Employed a descriptive research design.
- Conducted thematic analysis on nurses' logged reflections and suggestions.
Main Results:
- Nurses reported positive experiences with various technologies (EHRs, databases, etc.).
- Emergent themes included improved job performance, public health utility, nursing science contribution, and communication.
- Key challenges identified: inadequate training, interoperability issues, cost, glitches, and alarm fatigue.
Conclusions:
- Nurses' perceptions of technology significantly influence performance and patient outcomes.
- Addressing identified challenges can optimize technology use in nursing practice.
- Improving technology acceptance and usability is vital for enhancing care quality and patient satisfaction.
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