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Creation and evaluation of a novel, interdisciplinary debriefing program using a design-based research approach
Christie A Lech1, Erika Betancourt2, Jo Shapiro3
1New York University Medical Center New York New York USA.
AEM Education and Training
|February 7, 2022
Summary
Implementing a debriefing program in the emergency department (ED) helps teams learn from stressful incidents. The program was redesigned based on feedback to improve its effectiveness and staff support.
Area of Science:
- Healthcare Management
- Medical Education
- Psychology
Background:
- Emergency departments (EDs) involve interdisciplinary teams in unpredictable, high-stress environments.
- Stressful situations impact individual and team well-being and clinical practice.
- Debriefing offers a platform for learning and validation among clinical staff.
Purpose of the Study:
- To design and implement an effective debriefing program in the ED.
- To help teams and individuals learn from unique, stressful incidents.
- To examine the evolved nature of the debriefing program through a design-based research approach.
Main Methods:
- Utilized workplace-based learning theory and a design-based research approach.
- Collected data through focus groups with ED staff.
- Examined program outcomes, including provider roles, self-reported clinical practice impact, and program redesign based on feedback.
Main Results:
- Identified key themes: barriers to debriefing, provision of perspectives, psychological trauma, and staff nurturing.
- Respondents highlighted barriers and concerns, leading to program modifications.
- Program changes included refresher sessions, broader staff inclusion, and clarified program purpose.
Conclusions:
- Reinforced the need for increased frequency and availability of debriefing didactics.
- Highlighted the importance of clarifying staff roles within the debriefing program.
- Future work will assess continued impact on provider practice and departmental culture.
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