Usage and Usability of a National e-Library for Chemotherapy Regimens: Mixed Methods Study

Area of Science:

• Oncology
• Pharmacology
• Health Informatics

Background:

• Standardized chemotherapy information is crucial for reducing medication errors.
• A national e-library was developed as a common knowledge source for chemotherapy drugs and regimens.
• Ensuring user interaction with this complex resource is essential for its intended use.

Purpose of the Study:

• To evaluate the usage and usability of an extensive e-library for chemotherapy regimens.
• To assess the e-library's role in reducing medication errors.
• To determine its impact on healthcare staff support and patient safety.

Main Methods:

• A mixed-methods study combining web surveys, user feedback, qualitative interviews, website statistics, and expert usability evaluation.
• Analysis of website traffic, user satisfaction surveys, and direct user feedback.
• Expert review of the e-library's design principles and user interface.

Main Results:

• The e-library receives over 2500 visits and 870 unique visitors monthly, primarily from physicians and nurses.
• Approximately 90% of users found the information they sought, with 80% searching for specific regimens.
• User feedback indicated satisfaction, with some identifying regimen errors and suggesting design improvements.

Conclusions:

• The e-library is used as intended and is accessible to users.
• It effectively supports diverse user needs across different professional roles and healthcare settings.
• The e-library serves as a valuable tool for continuous improvement in cancer care and national learning.