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Implementing a Departure Lounge: A Strategy to Improve Patient Flow and the Discharge Process
Melanie Barone1, Jeremy Miller, Meredith Sumi Long
1Author Affiliations: Associate Director (Ms Barone), Short Stay Unit; Manager (Mr Miller), Capacity Management: Centralized Staffing; Administrator on Duty (Ms Long); and Manager (Ms Buckles), Clinical Support Services, Thedacare, Appleton, Wisconsin; and Executive Director (Ms Hain), Nursing; Chief Patient Experience Officer (Mr Dubovsky); Executive Director (Ms High), Capacity Management; Clinical Nurses (Mss De La Cruz and Williams), and Director (Dr Coleman), Nursing Research & Quality Department, Cedars Sinai Medical Center, Los Angeles, California.
Abstract:
This column presents the development of a Departure Lounge at Cedars Sinai Medical Center as a mechanism to assist in addressing capacity constraints. Departure lounges have been presented as an option to improve hospital throughput by providing a safe space for discharged patients to wait once medical and nursing care has been completed.
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