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Research Progress and Model Construction for Online Health Information Seeking Behavior
1Graduate Institute of Library, Information and Archival Studies, National Chengchi University, Taipei, Taiwan.
During the coronavirus disease 2019 (COVID-19) pandemic, online health information seeking became crucial. This review analyzes online health information-seeking behavior, influencing factors, and proposes a new theoretical model.
Area of Science:
- Health Informatics
- Information Science
- Behavioral Science
Background:
- The coronavirus disease 2019 (COVID-19) pandemic heightened the public's reliance on online health information.
- Online health information seeking emerged as a primary, sometimes sole, channel for health-related knowledge during this period.
Purpose of the Study:
- To provide a comprehensive informetric overview of research on online health information-seeking behavior.
- To explore influencing factors, including platforms, user groups, information quality, and satisfaction.
- To develop an integrated theoretical model for contemporary online health information seeking.
Main Methods:
- Informetric analysis to map the research landscape.
- Systematic review of studies focusing on online health information platforms, user demographics, information quality, and user satisfaction.
- Integration and synthesis of existing behavioral models.
Main Results:
- Identified key research trends and areas in online health information seeking.
- Detailed the multifaceted factors influencing the online health information-seeking process.
- Established a novel theoretical framework for understanding online health information seeking.
Conclusions:
- Online health information seeking is a complex behavior influenced by various factors.
- The proposed theoretical model offers a framework for future research and practical applications in health communication.
- Continued research is vital to understand and optimize online health information seeking behaviors.
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