Training physicians in providing complex information to patients with multiple sclerosis: a randomised controlled

Jenny M Nordfalk1,2, Trygve Holmøy2,3, Owen Thomas4

  • 1Department of Neurology, Akershus University Hospital, Lørenskog, Norway falkonguard-research@yahoo.com.

BMJ Open
|March 16, 2022
PubMed
Summary

A communication training for neurologists providing multiple sclerosis (MS) treatment information did not improve patient recall. While physicians provided less information post-training, this did not enhance patient understanding of complex MS therapies.

Related Concept Videos

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
9.3K