The relationship between workplace incivility and turnover intention in nurses: A cross-sectional study
Bahar Dündar Kavaklı1, Nezaket Yildirim2
1Institute of Health Sciences, Nursing Management Department, Akdeniz University, Antalya, Turkey.
Journal of Nursing Management
|March 16, 2022
Summary
Workplace incivility significantly increases nurses' intention to leave their jobs. Reducing incivility can improve job satisfaction and efficiency, benefiting both nurses and healthcare organizations.
Area of Science:
- Nursing Research
- Healthcare Management
- Organizational Behavior
Background:
- Limited research exists on the link between workplace incivility and nurses' turnover intention.
- Understanding this relationship is crucial for retaining nursing staff.
Purpose of the Study:
- To investigate the association between workplace incivility and turnover intention among nurses.
- To identify factors contributing to nurses' intention to leave.
Main Methods:
- A cross-sectional study involving 250 nurses from three private hospitals in Antalya, Turkey.
- Data collected via Demographic Questionnaire, Workplace Incivility Scale, and Turnover Intention Scale.
Main Results:
- A significant positive correlation (r=0.632, p<0.0001) was found between workplace incivility and turnover intention.
- Workplace incivility, working in emergency/intensive care, and institutional dissatisfaction independently predicted turnover intention.
Conclusions:
- Workplace incivility is a significant predictor of nurses' turnover intention.
- Reducing incivility can enhance job satisfaction, decrease turnover, and improve efficiency.
- Nursing managers should spearhead initiatives to foster a more civil workplace culture.
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