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Twelve Agendas on Interacting with Information: A Human-Engaged Computing Perspective
Chen Wang1, Xiaojun Jenny Yuan2, Xiangshi Ren1
1School of Information, Kochi University of Technology, Kochi, Japan.
Data and Information Management
|April 6, 2022
Summary
The coronavirus crisis highlights the dangers of fake news and misinformation. Human-engaged computing (HEC) offers a framework to enhance user capacities, fostering better human-information interactions and mitigating digital risks.
Area of Science:
- Information Science
- Human-Computer Interaction
- Digital Ethics
Background:
- The COVID-19 pandemic amplified the spread of misinformation, impacting social harmony and trust.
- Digital platforms and social media contribute to the dissemination of fake news, rumors, and biased opinions.
- Current information interaction designs and guidelines are insufficient to address these challenges.
Purpose of the Study:
- To analyze the limitations of existing human-information interaction paradigms.
- To explore how researchers and developers can reduce uncertainty and misdirection.
- To propose a new framework for designing information interactions that enhance human values.
Main Methods:
- Literature review of existing designs and guidelines.
- Conceptual framework development based on Human-Engaged Computing (HEC).
- Proposal of 12 research agendas addressing theoretical, principled, and practical aspects.
Main Results:
- Identification of limitations in current human-information interaction models.
- Development of the Human-Engaged Computing (HEC) framework.
- Presentation of 12 research agendas for future synergistic human-information interactions.
Conclusions:
- The current information landscape necessitates a paradigm shift in design.
- Human-Engaged Computing (HEC) offers a promising approach to empower users.
- Future research should focus on creating symbiotic relationships between humans and information systems.
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