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Communicating uncertainty using words and numbers.

Mandeep K Dhami1, David R Mandel2

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Summary
This summary is machine-generated.

Communicating uncertainty effectively is crucial. While senders prefer verbal probabilities, recipients in important decisions favor precise numeric probabilities due to potential miscommunication with words.

Keywords:
communicationimprecise probabilitiesprobabilityriskuncertaintyverbal probabilities

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Area of Science:

  • Decision Science
  • Risk Communication
  • Cognitive Psychology

Background:

  • Effective communication of uncertainty is vital in our information-rich world.
  • Senders often opt for verbal probabilities (e.g., 'likely') over numeric ones (e.g., '75% chance'), even in critical fields like climate science.
  • Verbal probabilities can be ambiguous and potentially exploited, impacting sender credibility and leading to miscommunication.

Purpose of the Study:

  • To investigate the preference and effectiveness of different probability expressions in communicating uncertainty.
  • To analyze the potential for miscommunication associated with verbal versus numeric probabilities.
  • To understand recipient preferences for probability formats in consequential decision-making.

Main Methods:

  • Analysis of communication strategies in uncertain domains.
  • Examination of sender preferences for expressing probability.
  • Evaluation of recipient preferences for probability formats in decision-making contexts.

Main Results:

  • Senders favor verbal expressions of uncertainty for ease of use and credibility management.
  • Verbal probabilities can be easily misunderstood, and their imprecision is not fully mitigated by associated numeric ranges.
  • Recipients making consequential decisions show a clear preference for precise numeric probabilities.

Conclusions:

  • The ease of verbal probability expression for senders contrasts with the potential for significant miscommunication.
  • Recipient preference for precise numeric probabilities highlights a critical gap in current uncertainty communication practices.
  • Improving the clarity and effectiveness of uncertainty communication requires careful consideration of both sender and recipient perspectives, favoring numeric formats for high-stakes decisions.