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Allergy Safety Events in Health Care: Development and Application of a Classification Schema Based on Retrospective
Neelam A Phadke1, Paige Wickner2, Liqin Wang3
1Division of Rheumatology, Allergy, and Immunology, Department of Medicine, Massachusetts General Hospital, Boston, Mass; Massachusetts General Physicians Organization, Massachusetts General Hospital, Boston, Mass; Harvard Medical School, Boston, Mass; Edward P. Lawrence Center for Quality and Safety, Massachusetts General Hospital and Massachusetts General Physicians Organization, Boston, Mass.
Understanding allergy safety events is crucial for patient care. This study identified 744 allergy-related safety events, revealing common failures in electronic health records and human factors to improve patient safety.
Area of Science:
- Health care safety research
- Patient safety
- Allergy management
Background:
- Allergy safety necessitates understanding operational processes and failures leading to patient allergen exposure.
- Identifying failure points is key to preventing adverse events for allergic patients.
Purpose of the Study:
- To develop and assess a classification schema for allergy safety events.
- To describe failures resulting in allergy-related safety events in health care settings.
Main Methods:
- Analysis of 299,031 voluntarily-filed safety event reports from two academic medical centers over five years.
- Utilized keyword searches and expert manual review to identify and classify allergy-related safety events.
- Employed driver diagrams to determine root causes of common allergy safety events.
Main Results:
- Identified 744 (0.2%) allergy-related safety events from the analyzed reports.
- Key failure categories included electronic health record (EHR) documentation errors (50.4%), human factors (23.5%), and EHR alert issues (17.1%).
- Exposures involved drugs (e.g., heparin), latex, food allergens, and adhesives.
Conclusions:
- A novel safety failure classification schema was informed by 744 identified allergy-related safety events.
- This schema is a significant step towards enhancing health care safety for patients with allergies.
- System improvements are needed to address specific safety concerns related to food and drug allergens.
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