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Aligning Virtual Care in Canada with the Needs of Older Adults
Hilary Y M Pang1,2,3, Grace Zhao1,2,3, Natasha Kithulegoda2,3
1Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Abstract:
Public health measures associated with coronavirus disease (COVID-19) have accelerated the adoption of virtual health care across Canada. We explore the opportunities that virtual care presents in achieving the Quadruple Aim and challenges to navigate, through the lens of care for older adults. In particular, we recommend virtual care-related policies related to older adults that address (a) limited uptake among the socio-economically disadvantaged, (b) user-centered design of virtual care technologies, and (c) integration of iterative evaluations to ensure equitable and efficient achievement of desired outcomes. As virtual care accelerates forward, we must not leave older Canadians behind.
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