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Can behavioral interventions be too salient? Evidence from traffic safety messages
Jonathan D Hall1,2, Joshua M Madsen3
1Department of Economics and Munk School of Global Affairs and Public Policy, University of Toronto, Toronto, Ontario M5S 3G7, Canada.
Abstract:
Although behavioral interventions are designed to seize attention, little consideration has been given to the costs of doing so. We estimated these costs in the context of a safety campaign that, to encourage safe driving, displays traffic fatality counts on highway dynamic message signs for 1 week each month. We found that crashes increase statewide during campaign weeks, which is inconsistent with any benefits. Furthermore, these effects do not persist beyond campaign weeks. Our results show that behavioral interventions, particularly negatively framed ones, can be too salient, crowding out more important considerations and causing interventions to backfire-with costly consequences.
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