How do we process feedback? The role of self-esteem in processing self-related and other-related information

This study was designed to investigate the effect of the level and stability of self-esteem on self-referent vs. other-referent feedback recall and to determine which of the opposed self-concept motives, self-enhancement or self-verification, will prevail in adolescents with certain type of self- esteem. In a between-subjects experimental design, 450 high school graduates and freshmen were randomly assigned to a self-referent task (n = 230) or other-referent task (n = 220) and their self-esteem was measured by repeated administration of the RSE scale. After personality and cognitive ability test, participants in a self-referent task were presented with a bogus feedback which consisted of statements that described a specific positive or negative behavior that one is likely to do. Participants in the other-referent received the same information, but relating to an unknown person. Memory was tested on a surprise free recall task. Findings confirm preferential processing of self-related information, i.e. self-reference effect, regardless of valence and content-related domain of feedback. Participants in self-referent condition also showed better recall of positive than negative personally relevant feedback, regardless of their self-esteem stability or self-esteem level. However, interaction of self-esteem level and self-esteem stability was significant, but its effect was relatively small.