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Related Concept Videos

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Related Experiment Video

Updated: Sep 24, 2025

Evaluation of Capnography Sampling Line Compatibility and Accuracy when Used with a Portable Capnography Monitor
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Conflict resolution in anaesthesia: systematic review.

Dalal Salem Almghairbi1, Takawira C Marufu1, Iain K Moppett1

  • 1Anaesthesia and Critical Care Research Group, Division of Clinical Neuroscience, Queen's Medical Centre, University of Nottingham, Nottingham, UK.

BMJ Simulation & Technology Enhanced Learning
|May 6, 2022
PubMed
Summary

Effective conflict resolution training is crucial for patient safety in healthcare. However, current evidence for these interventions is limited, suggesting a need for novel approaches focusing on team dynamics.

Keywords:
healthcare professionaloperating theatrepatient safetyspeaking up

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Area of Science:

  • Healthcare Management
  • Patient Safety
  • Communication Studies

Background:

  • Conflict is a pervasive issue in healthcare systems, necessitating effective resolution strategies.
  • Improving patient safety requires addressing conflict and enhancing staff communication.
  • Healthcare professionals need skills to voice concerns and manage disagreements.

Approach:

  • A systematic review was conducted using the Population-Intervention-Comparator-Outcome model.
  • Searched five databases (Cochrane Library, EMBASE, MEDLINE, SCOPUS, Web of Science) for English language studies up to February 2018.
  • Included six studies with 286 participants, analyzing crisis resource management, TeamSTEPPS, and the two-challenge rule.

Key Points:

  • Three training programs were identified: crisis resource management, Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS), and the two-challenge rule.
  • Outcomes measured included participant reactions and observer ratings of conflict resolution and advocacy behaviors.
  • Results were inconsistent regarding the benefits of the analyzed interventions.

Conclusions:

  • Evidence supporting conflict resolution training in clinical settings is currently sparse.
  • Traditional individual-focused interventions may be complemented by novel methods influencing team behaviors.
  • Further research is needed to develop and validate effective conflict resolution strategies in healthcare.