The Relationship between Medical Staff's Emotional Labor, Leisure Coping Strategies, Workplace Spirituality, and
Ming-Zhu Yuan1, Hsiang-Fei Chen2, Cheng-Chia Yang1
1Department of Healthcare Administration, Asia University, Taichung 413305, Taiwan.
Abstract:
Many medical issues have gradually emerged under the severe impact of the COVID-19 pandemic, which has not only changed the medical culture but also tested medical staffs' response abilities, emotional pressure, sense of identity, and belonging to the organization. The relationships among medical staffs' emotional labor, leisure coping strategies, workplace spirituality, and organizational commitment during the COVID-19 pandemic are explored in this study. With medical staffs as the research subjects, a questionnaire survey was conducted using convenience sampling; a total of 360 questionnaires were distributed and 330 were returned, for a recovery rate of 91%. There were 300 valid questionnaires after 30 invalid questionnaires were excluded, for an effective recovery rate of 90%. SPSS and AMOS software were used for statistical analysis. According to the research results: (1) emotional labor had a significant effect on workplace spirituality, (2) workplace spirituality had a significant impact on organizational commitment, (3) emotional labor had a negative and significant impact on organizational commitment, (4) emotional labor had a significant impact on leisure coping strategies, and (5) the mediating effect of workplace spirituality between emotional labor and organizational commitment was not significant. Finally, relevant practical suggestions are provided based on the results of this study.
Related Concept Videos
Coping Strategies: Emotion Focused
Stress Prevention and Stress Management Techniques VI
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...
Stress and Mental Health
Individuals with depression often experience challenges in both their personal and professional...
Obedience
Introduction to Stress and Lifestyle
Stress Prevention and Stress Management Techniques V


