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Essential Elements of Communication
Heather Hofmann1, Gregorie Constant-Peter2, Ruth Ellen Bledsoe Pearlman3
1Cleveland Clinic Foundation, 9500 Euclid Avenue, M75, Cleveland, OH 44195, USA.
Abstract:
Relationship-centered communication (RCC) is an effective approach to patient-provider communication. This article describes RCC components known as the essential elements of communication. The article also describes current standard conceptual models for applying RCC to the patient encounter, including a structure for relationship building. The authors also explore the challenges to using RCC.
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