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Patient Perspective: Importance and How to Elicit.
Mark A Lewis1, David Bustillo2
1Intermountain Healthcare, 5171 S. Cottonwood Street, Building 1, Suite. 610, Murray, UT 84107, USA.
The Medical Clinics of North America
|June 20, 2022
Summary
Modernizing patient care involves reviewing technology like electronic health records to improve the patient experience. This study shares approaches to enhance healthcare systems for end users.
Area of Science:
- Healthcare modernization
- Health informatics
- Patient experience research
Background:
- Healthcare systems are evolving with technological advancements.
- Electronic health records (EHRs) offer benefits but also present challenges.
- Understanding the patient as the primary consumer of healthcare is crucial.
Purpose of the Study:
- To present models for modernized patient care.
- To review the impact of technology, specifically EHRs, on patient care.
- To share strategies for enhancing the patient experience in healthcare.
Main Methods:
- Review of current healthcare modernization models.
- Analysis of existing literature on health information technology.
- Synthesis of approaches to improve patient-centered care.
Main Results:
- Technological integration, including EHRs, has a dual effect on patient care.
- Specific benefits and constraints of technology on the patient-clinician relationship were identified.
- Several actionable strategies for improving patient experience were outlined.
Conclusions:
- Modernizing patient care requires a balanced approach to technology adoption.
- Enhancing the patient experience is paramount for effective healthcare delivery.
- Future healthcare models should prioritize patient-centered improvements.
Keywords:
CommunicationElectronic health recordHealth communicationInterpersonalPaternalismPatient preferenceShared decision makingMore Related Videos
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