Parental perceptions on the impact of visiting restrictions during COVID-19 in a tertiary neonatal intensive care

Margaret Broom1,2, Tim Cochrane1,3, Debbora Cruickshank1

  • 1Centenary Hospital for Women and Children, Canberra Hospital, Canberra, Australian Capital Territory, Australia.

Insights

COVID-19 visiting restrictions in neonatal units increased parental stress and reduced social contact. While parents felt confident in baby care, communication issues and lack of psychological support were significant challenges.

Area of Science:

  • Neonatal care
  • Public health
  • Psychology

Background:

  • COVID-19 pandemic necessitated changes in neonatal unit visiting guidelines.
  • Restrictions impacted parental contact and family presence in neonatal intensive care units/special care nurseries (NICU/SCN).

Purpose of the Study:

  • To evaluate the effect of COVID-19 visiting restrictions on parental stress.
  • To assess parental confidence in baby care and discharge processes.

Main Methods:

  • Prospective descriptive study using survey methodology.
  • Survey included sections on parental knowledge, role, communication, stress, and COVID-19 restrictions.
  • Data collected via a five-level Likert scale and analyzed using SPSS version 21.

Main Results:

  • Visiting restrictions significantly reduced social contact for 84-87.5% of parents.
  • Most parents reported high confidence in understanding baby's medical needs (78-93%) and hands-on care experience (87-100%).
  • 33% of parents faced challenges with discharge processes and consistent information; 51.5% found the NICU/SCN experience very to extremely stressful, citing mental health impacts and a need for better psychological support.

Conclusions:

  • Enhanced support services and consistent communication are crucial for NICU/SCN families during restrictions.
  • Prioritizing psychological support and treating parents as a unit is essential, particularly during the peri-discharge period.
Abstract

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