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Development and Roll-Out of A Coronavirus Disease 2019 Clinical Pathway for Standardized Qualified Care in Public
Mi Young Kwak1, Eun Young Jo2, BumSik Chin3
1Center for Public Health, National Medical Center, Seoul, Korea.
Insights
Clinical pathways (CPs) improved care for COVID-19 patients in Korean public hospitals. These standardized guidelines enhanced patient and staff satisfaction while reducing hospital stays and medical costs during variant outbreaks.
Area of Science:
- Public Health
- Infectious Diseases
- Healthcare Management
Background:
- Recurrent coronavirus disease 2019 (COVID-19) variant outbreaks in Korea necessitated improved patient care strategies.
- Public hospitals were central to COVID-19 patient management but faced challenges adapting to evolving treatment guidelines.
- The need for standardized clinical protocols to manage COVID-19 effectively in public healthcare settings was identified.
Purpose of the Study:
- To develop and implement clinical pathways (CPs) for managing COVID-19 patients in Korean public hospitals.
- To standardize COVID-19 treatment and care protocols across multiple healthcare institutions.
- To evaluate the impact of CPs on patient outcomes, satisfaction, and healthcare resource utilization.
Main Methods:
- Eighteen public hospitals participated in the development and implementation of CPs.
- A professional review board guided the formulation of CPs, including inclusion/exclusion criteria, flow charts, and standardized order sets.
- CPs were continuously updated to incorporate new therapeutic drugs and changing quarantine policies.
Main Results:
- Implementation of CPs led to significant improvements in key performance indicators.
- Patient and staff satisfaction scores increased by 0.41 and 0.57, respectively.
- Hospital stays decreased by an average of 1.78 days, and medical expenses were reduced by 17.5%.
Conclusions:
- Clinical pathways are effective tools for standardizing COVID-19 care in public hospitals.
- CPs contribute to enhanced patient and staff satisfaction and improved efficiency in resource utilization.
- The adaptability of CPs, through consistent updates, is crucial for managing infectious disease outbreaks effectively.
Abstract:
Despite the coronavirus disease 2019 (COVID-19) vaccination roll-out, variant-related outbreaks have occurred repeatedly in Korea. Although public hospitals played a major role in COVID-19 patients' care, difficulty incorporating evolving COVID-19 treatment guidelines called for a clinical pathway (CP). Eighteen public hospitals volunteered, and a professional review board was created. CPs were formulated containing inclusion/exclusion criteria, application flow charts, and standardized order sets. After CP roll-out, key parameters improved, such as increased patient/staff five-point satisfaction scores (0.41/0.57) and decreased hospital stays (1.78 days)/medical expenses (17.5%). The CPs were updated consistently after roll-out as new therapeutics drugs were introduced and quarantine policies changed.
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