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Utilizing a Standardized Handoff Initiative Incorporating Both Medical Clearance Postoperative Recommendations and
Michelle Meneses1,2,3,4, Nishanth Muthusamy1,2,3,4, Mary Jo Vetter1,2,3,4
1Michelle Meneses, DNP, MS, AGPCNP-BC , Department of Nursing, NYU Langone Orthopedic Hospital, New York, NY; and NYU Rory Meyers College of Nursing, NYU Langone Health, New York, NY.
A new standardized handoff process improved medical information transfer for total joint arthroplasty (TJA) patients. This quality improvement initiative ensured critical postoperative recommendations were communicated, enhancing patient care and reducing costs.
Area of Science:
- Quality Improvement
- Healthcare Informatics
- Orthopaedic Surgery
Background:
- Patients undergoing total joint arthroplasty (TJA) with multiple comorbidities require clear medical clearance recommendations.
- Failure to adhere to these recommendations can result in adverse postoperative complications.
- Effective information transfer between providers is crucial for managing complex TJA patients.
Purpose of the Study:
- To assess the impact of a standardized handoff process on information transfer for TJA patients.
- To incorporate medical clearance postoperative recommendations and orthopaedic-specific context into the handoff.
- To improve the quality of care and reduce postoperative complications in TJA.
Main Methods:
- A systematic review of studies from 2014-2019 identified best practices for standardized handoff processes.
- A quality improvement initiative was implemented, including baseline chart audits and stakeholder input.
- A structured "smart phrase" was developed and integrated into the electronic health record, incorporating medical clearance and orthopaedic context.
Main Results:
- Baseline handoff of medical clearance recommendations was 42%; post-implementation, the smart phrase was used 97-100%.
- Medical clearance recommendations were captured in 83% of cases post-intervention.
- The standardized handoff ensured communication of wound closure, precautions, and void status, projecting cost savings of $0.69 per case.
Conclusions:
- A standardized handoff smart phrase, including specialty-specific context and medical management requirements, significantly improved information transfer.
- This initiative enhanced communication between providers in an academic orthopaedic setting.
- The improved information transfer is expected to lead to better patient outcomes and cost efficiencies.
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