Community Case Study: The Role of Live-Interactive Learning Network in Addressing Community Wide Information Needs
Mirna Becevic1,2,3, Melissa Warne-Griggs2, Emmanuelle Wallach2
1Department of Dermatology, University of Missouri, Columbia, MO, United States.
Frontiers in Public Health
|July 25, 2022
Summary
The Show-Me ECHO project provided vital COVID-19 information through virtual sessions, addressing community healthcare needs during the pandemic. This model effectively shared evidence-based recommendations and guidelines with healthcare providers and community members.
Area of Science:
- Public Health
- Medical Education
- Health Communication
Background:
- The COVID-19 pandemic necessitated rapid dissemination of health information.
- The Show-Me ECHO (Extension for Community Healthcare Outcomes) project adapted to provide virtual knowledge-sharing sessions.
- Understanding community information needs during the early public health emergency was crucial.
Purpose of the Study:
- To qualitatively analyze information needs of community members during the initial months of the COVID-19 public health emergency.
- To evaluate the responsiveness and effectiveness of the COVID-19 ECHO virtual knowledge-sharing model.
- To assess participant satisfaction with the virtual sessions.
Main Methods:
- Qualitative analysis of pre-session surveys and questions asked during live-interactive weekly sessions (March 23 - May 4, 2020).
- Analysis of participant satisfaction surveys collected in December 2020.
- Thematic categorization of 797 identified community information needs from 315 participant questions.
Main Results:
- Five key themes emerged: patient care, information seeking, minimizing exposure, financial concerns, and general comments.
- A total of 761 unique participants attended, with 692 completing satisfaction surveys.
- Most participants rated content quality, logistics, and technical operations as good or excellent.
Conclusions:
- The COVID-19 ECHO model successfully addressed participant information needs regarding COVID-19.
- The virtual knowledge-sharing sessions were well-attended and valued by healthcare providers and community members.
- The project demonstrated responsiveness in disseminating up-to-date recommendations and guidelines during a public health crisis.
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