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Emergency Room Nurses' Experiences in Person-Centred Care
Jang Mi Kim1, Na Geong Kim2, Eun Nam Lee2
1Nursing Department, Masan University, 2640 Gyeongsangnam-do, Masan 51217, Korea.
Nursing Reports (Pavia, Italy)
|July 27, 2022
Summary
Emergency room nurses experience challenges providing person-centred care, including feelings of distance and guilt. However, they view it as a vital, irreplaceable nursing art that enhances patient care and job satisfaction.
Area of Science:
- Nursing
- Emergency Medicine
- Patient-Centred Care
Background:
- Implementing person-centred care is challenging in high-acuity emergency room (ER) settings.
- Understanding the lived experiences of ER nurses is crucial for improving care delivery.
Purpose of the Study:
- To explore the in-depth experiences of ER nurses regarding person-centred care.
- To examine the essence of person-centred care within the ER nursing context.
Main Methods:
- Qualitative study utilizing semi-structured interviews.
- Eight experienced ER nurses from a South Korean hospital participated.
- Colaizzi's framework was used for data analysis.
Main Results:
- Nurses reported feelings of distance from patients, guilt, and frustration.
- Key themes included accepting patient symptoms, viewing person-centred care as uniquely human, and nursing as an art.
- Despite difficulties, person-centred care is seen as essential and irreplaceable by technology.
Conclusions:
- Person-centred care in the ER presents significant challenges but is vital for quality patient outcomes.
- Integrating person-centred practices can enhance both patient care and nurse job satisfaction.
- Further understanding of ER nurses' experiences can inform strategies to improve nursing care quality.
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