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Reducing Requirements Ambiguity via Gamification: Comparison with Traditional Techniques.

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Gamification enhances user engagement in requirements engineering (RE), reducing ambiguity in system specifications. This review explores how interactive game elements improve elicitation processes for better software development outcomes.

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Area of Science:

  • Software Engineering
  • Human-Computer Interaction
  • Requirements Engineering

Background:

  • Traditional requirements elicitation methods suffer from low user engagement and involvement, leading to ambiguous, inconsistent, and incomplete requirements.
  • Existing techniques for reducing ambiguity often focus on specified requirements, not the elicitation process itself.
  • Effective requirements engineering is crucial for project success, as poorly defined requirements can cause project failure.

Purpose of the Study:

  • To review traditional requirements elicitation techniques and their limitations in managing ambiguity.
  • To explore the potential of gamification as an innovative approach to enhance user engagement in requirements elicitation.
  • To investigate how gamification can specifically help in reducing ambiguity by fostering interactive stakeholder involvement.

Main Methods:

  • Conducting a literature review of traditional requirements elicitation techniques.
  • Analyzing the challenges posed by traditional methods, including lack of user engagement and textual limitations.
  • Reviewing existing research on gamification and its application in user engagement, focusing on popular game elements.

Main Results:

  • Traditional techniques often fail to fully engage users, contributing to ambiguity, inconsistency, and incompleteness in requirements.
  • Gamification offers a promising avenue for increasing stakeholder involvement and interaction during the elicitation phase.
  • Specific game elements can be effectively leveraged to create more engaging and productive requirements elicitation sessions.

Conclusions:

  • Gamification presents a significant opportunity to improve the requirements elicitation process by boosting user engagement.
  • Interactive gamified approaches can effectively reduce ambiguity and enhance the quality of elicited requirements.
  • The adoption of gamification benefits both software development teams and end-users by streamlining requirements engineering.