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Updated: Sep 2, 2025

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Published on: September 27, 2020
Using a conversational agent for thought recording as a cognitive therapy task: Feasibility, content, and feedback.
Franziska Burger1, Mark A Neerincx1,2, Willem-Paul Brinkman1
1Department of Intelligent Systems, Delft University of Technology, Delft, Netherlands.
Conversational agents can effectively collect thought records for cognitive therapy, but richer feedback did not increase motivation for this core depression treatment technique. The study provides a valuable dataset for researchers.
Area of Science:
- Digital mental health
- Human-computer interaction
- Clinical psychology
Background:
- E-mental health interventions for depression show promise but struggle with patient adherence due to decreased therapist involvement.
- Existing autonomous systems often lack sophisticated input interpretation and feedback capabilities, hindering user engagement.
- Thought recording is a key cognitive therapy technique for understanding the link between thoughts, feelings, and behaviors.
Purpose of the Study:
- To assess the feasibility of using a conversational agent for collecting thought record data through dialogue.
- To analyze the content of thought records generated by individuals with subclinical depression.
- To investigate whether content-based feedback enhances motivation for thought recording.
Main Methods:
- 308 participants with subclinical depression symptoms were recruited via Prolific.
- Participants completed two thought recording sessions with a conversational agent: one practice and one open session.
- Randomization into three conditions with varying feedback richness was employed.
Main Results:
- Conversational agent use for thought record completion was feasible, with machine learning interpretability.
- Interpersonal situations were reported nearly three times more often than achievement-related situations.
- No significant motivational effect was found for providing richer content-based feedback.
Conclusions:
- Conversational agents represent a feasible method for gathering thought record data in digital mental health applications.
- The study highlights the prevalence of interpersonal issues in thought records of individuals with depressive symptoms.
- Future research should explore alternative motivational strategies beyond feedback richness for thought recording.
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