Predictors of VA Primary Care Clerical Staff Burnout Using the Job Demands-Resources Model

Melissa Medich1, Danielle Rose, Michael McClean

  • 1HSR&D Center for the Study of Healthcare Innovation, Implementation, & Policy, VA Greater Los Angeles Healthcare System, Los Angeles, California (Drs Medich, Rose, Ganz, Yano, and Stockdale and Mr McClean); Primary Care Analytics Team, VA Puget Sound South Health Care System, Tacoma, Washington (Dr Nelson); Department of Medicine, School of Medicine (Dr Nelson), and Department of Health Services, School of Public Health (Dr Nelson), University of Washington, Seattle; Department of Management, University of Iowa, Iowa City (Dr Stewart); Department of Health Policy & Management, Fielding School of Public Health (Dr Yano), David Geffen School of Medicine (Drs Ganz and Yano), and Department of Psychiatry and Biobehavioral Sciences (Dr Stockdale), University of California Los Angeles; and RAND Corporation, Santa Monica, California (Dr Ganz).

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