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Feasibility of Virtual Focus Groups in Program Impact Evaluation.
Suzanne Nobrega1, Mazen El Ghaziri1, Lauren Giacobbe1
1University of Massachusetts Lowell, MA, USA.
Virtual focus groups effectively gather qualitative data for intervention evaluation. This adapted method using video conferencing ensures rich insights and successful remote engagement for research.
Area of Science:
- Qualitative Research Methods
- Health Services Research
- Organizational Psychology
Background:
- Focus groups are a common qualitative data collection method.
- Adapting traditional methods for virtual environments is crucial for modern research.
- Evaluating organizational interventions requires robust qualitative data.
Purpose of the Study:
- To adapt and evaluate a focus group protocol for virtual delivery via video conferencing.
- To assess the feasibility and effectiveness of virtual focus groups for intervention impact evaluation.
- To explore participant interaction and comfort in a virtual focus group setting.
Main Methods:
- Adapted a published focus group protocol for virtual delivery.
- Conducted 2-hour facilitated workshops with 3-5 participants each.
- Utilized video conferencing for remote group sessions.
- Included qualitative evaluation by researchers and participants.
Main Results:
- Successfully implemented virtual focus group workshops with high fidelity to the original protocol.
- Generated rich qualitative data on intervention impacts and relevant environmental factors.
- Demonstrated that virtual delivery facilitates cross-participant interaction.
- Found the experience to be easy and comfortable for participants.
Conclusions:
- Virtually delivered focus group workshops are a valuable tool for engaging stakeholders remotely.
- This method is effective for qualitative data collection and intervention evaluation, especially during the COVID-19 pandemic or when geography is a barrier.
- Careful planning for privacy, security, and facilitation is critical for successful virtual focus groups.
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