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Modulators Influencing Medication Alert Acceptance: An Explorative Review.
Janina A Bittmann1,2, Walter E Haefeli1,2, Hanna M Seidling1,2
1Cooperation Unit Clinical Pharmacy, Heidelberg University, Heidelberg, Germany.
This study reviews factors influencing the acceptance of clinical decision support system (CDSS) alerts for medication safety. Understanding these modulators can improve alert effectiveness and reduce medication errors.
Area of Science:
- Health Informatics
- Medical Safety
- Human-Computer Interaction
Background:
- Clinical decision support systems (CDSSs) utilize alerts to improve medication safety and decrease errors.
- Low acceptance rates of medication alerts hinder their potential benefits.
- A comprehensive overview of factors affecting alert acceptance is currently lacking.
Purpose of the Study:
- To systematically review and compile qualitative and quantitative modulators of alert acceptance.
- To organize these modulators into a comprehensive model for better understanding.
- To identify research gaps and suggest future study designs for quantifying alert modulator effects.
Main Methods:
- A systematic literature search was conducted in PubMed from February 2018 to October 2021, adhering to PRISMA guidelines.
- Extracted qualitative and quantitative parameters impacting alert acceptance from included articles.
- Grouped parameters into factors and determinants, categorized by CDSS, care provider, patient, setting, and drug.
Main Results:
- 60 articles yielded 391 parameters, grouped into 75 factors and 25 determinants.
- Over half of factors were qualitatively assessed or quantitatively inconclusive.
- 33 quantitative factors significantly influenced alert acceptance (e.g., alert type, comorbidity, alert frequency, number of alerts).
Conclusions:
- This review synthesizes modulators of alert acceptance, differentiating between quantitative and qualitative influences.
- The study highlights the need for further research to comprehensively quantify the impact of various alert modulators.
- Understanding these factors is crucial for optimizing CDSS alert design and improving medication safety.
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