Implementing Technology Literacy Programs in Retirement Homes and Residential Care Facilities: Conceptual Framework

Area of Science:

• Gerontology
• Health Informatics
• Educational Technology

Background:

• The COVID-19 pandemic necessitated increased reliance on technology for social connection.
• Older adults in residential care facilities often face challenges with technology literacy.
• A knowledge translation toolkit was developed to aid organizations in establishing technology literacy programs (TLPs).

Purpose of the Study:

• To present a framework for implementing TLPs in retirement homes and residential care facilities.
• To expand upon an existing knowledge translation toolkit and a person-centered care framework.
• To guide organizations in developing and delivering effective TLPs for older adults.

Main Methods:

• Extracted key concepts from the enTECH knowledge translation toolkit.
• Adapted domains from the framework for person-centered care to a TLP context.
• Categorized concepts into "structure," "process," and "outcome" for TLP implementation.

Main Results:

• Redefined 13 domains of person-centered care into 7 "structure," 4 "process," and 2 "outcome" domains for TLPs.
• Identified foundational principles and potential actions for each category: structure (10 principles, 25 actions), process (12 principles, 9 actions), and outcome (6 principles, 6 actions).
• The framework provides a structured approach to organizational infrastructure, stakeholder procedures, and program evaluation.

Conclusions:

• The TLP framework aligns with literature promoting increased technology literacy in older adults.
• Implementing TLPs can lead to long-term benefits for older adult participants and organizations.
• The framework offers a valuable resource for establishing and refining technology programs in senior living settings.