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The Impact of Interpretation Services Training on Contact Tracing Efforts During the COVID-19 Pandemic
Dolly Patel1, Akshilkumar Patel, Jacob Schick
1Pennsylvania State University College of Medicine, Hershey, Pennsylvania (Mss D. Patel and Yang, and Messrs A. Patel, Schick, Kwok, and Govea); Departments of Medicine (Dr Nunez) and Family and Community Medicine (Dr Fredrick), Penn State Health Milton S. Hershey Medical Center, Hershey, Pennsylvania; and Pennsylvania State University College of Nursing, University Park, Pennsylvania (Dr Exten).
Abstract:
There is limited research regarding interpretation services training and its benefit in contact tracing programs. This study seeks to assess the impact of optional formal interpretation services training on contact tracers and identify specific barriers tracers face when contacting patients with limited English proficiency, who have been disproportionately impacted by the COVID-19 pandemic.
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