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Published on: June 25, 2019
Human preferences toward algorithmic advice in a word association task
Eric Bogert1, Nina Lauharatanahirun2, Aaron Schecter3
1Department of Supply Chain and Information Management, Northeastern University, Boston, MA, 02115, USA.
Algorithmic advice increased response changes and confidence in creative tasks, but decreased accuracy. Humans showed both appreciation and aversion to AI recommendations, impacting problem-solving outcomes.
Area of Science:
- Human-Computer Interaction
- Cognitive Psychology
- Artificial Intelligence
Background:
- Algorithms increasingly support creative tasks like text generation.
- Human responses to algorithmic advice vary, from complacency to mistrust.
- Understanding human-AI interaction in creative domains is crucial.
Purpose of the Study:
- To investigate human reactions to algorithmic advice in a creative task.
- To compare responses to algorithmic versus crowd-sourced advice.
- To assess the impact of advice quality and question difficulty on human decision-making.
Main Methods:
- A preregistered online experiment with 154 participants and 2772 observations.
- Participants completed the Remote Associates Test (RAT) twice, receiving advice in between.
- Advice varied in source (algorithmic vs. crowd) and quality, and questions varied in difficulty.
Main Results:
- Individuals receiving algorithmic advice changed responses 13% more frequently and reported higher confidence.
- However, algorithmic advice led to a 13% decrease in identifying the correct solution.
- Both algorithmic and crowd advice influenced human responses, with varying effects on accuracy.
Conclusions:
- Algorithmic advice can enhance confidence and engagement in creative tasks but may reduce accuracy.
- Human-AI collaboration in creative fields presents both opportunities and challenges.
- Further research is needed to optimize algorithmic support for creative problem-solving.
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