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Laypeople's Online Health Information Search Strategies and Use for Health-Related Problems: Cross-sectional Survey
Yen-Lin Chiu1, Chin-Chung Tsai2,3, Jyh-Chong Liang2,3
1Graduate Institute of Medical Education and Bioethics, National Taiwan University College of Medicine, Taipei, Taiwan.
Journal of Medical Internet Research
|September 2, 2022
Summary
Patients use both simple (match) and advanced (elaboration) online health information search strategies. Advanced strategies are crucial for effectively using health information to consult healthcare providers.
Area of Science:
- Health Informatics
- Information Science
- Patient Behavior
Background:
- Growing internet use for health information necessitates understanding patient search behaviors.
- Online health information significantly influences patient medical decision-making.
Purpose of the Study:
- To explore laypeople's online health information search strategies.
- To examine the relationship between search strategies and the utilization of online health information.
Main Methods:
- Surveyed 253 outpatients using 'match' (basic) and 'elaboration' (advanced) scales.
- Assessed consultation behavior using a dedicated scale.
- Employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) for analysis.
Main Results:
- Both 'match' and 'elaboration' strategies positively correlated with consulting health information.
- A significant interaction effect was found between 'elaboration' and 'match' strategies on consultation.
- A significant curvilinear relationship existed between the 'match' strategy and consultation.
Conclusions:
- Both basic and advanced search strategies can increase appropriate use of online health information for consultations.
- The 'elaboration' strategy is essential for effectively locating, evaluating, and applying online health information.
- Findings aid healthcare professionals in communicating with patients about internet-sourced health information.
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