Developing a method to capture parental experience in a neonatal surgical centre in the context of COVID-19: a

Rebecca Kate Mernenko1, Anna Littlejohns2, Gary Latchford3

  • 1Department of Paediatric Surgery, Leeds Children's Hospital, Leeds, West Yorkshire, UK.

BMJ Paediatrics Open
|September 2, 2022
PubMed

Insights

This study developed a systematic process to capture parental experiences in neonatal surgical care during the COVID-19 pandemic. The findings will improve healthcare services for infants and families, especially vulnerable groups.

Area of Science:

  • Neonatal surgery
  • Healthcare delivery
  • Parental experience

Background:

  • Parental experience significantly impacts infant health outcomes.
  • The COVID-19 pandemic disrupted healthcare services, necessitating adaptation.
  • Understanding parental perspectives is crucial for service improvement.

Purpose of the Study:

  • To develop a systematic process for capturing parental experiences in neonatal surgical care during the pandemic.
  • To identify key themes and questions for assessing parental journeys.
  • To establish effective dissemination strategies for service development.

Main Methods:

  • Stakeholder identification and engagement.
  • Semistructured interviews with parents.
  • Thematic analysis of interview data.
  • Cognitive testing and piloting of the developed interview protocol.

Main Results:

  • Inclusion of 'difficult to access' parent groups is essential.
  • Key themes cover pre-admission information, in-patient care, support, pandemic impact, and discharge.
  • Dissemination strategies include local, regional, and national forums, with participant feedback.

Conclusions:

  • A stakeholder-grounded protocol was developed to assess parental experience in neonatal surgical care.
  • The protocol is pragmatic, methodologically sound, and adaptable for other units.
  • This systematic approach aims to enhance parental and infant well-being through service improvement.
Abstract