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The Quality of Care Delivered in a Simulation Center: A Benchmark Study
Mary Beth R Maguire1, Anne White, Austin Brown
1Assistant Professor (Dr Maguire) and Professor (Dr White), WellStar School of Nursing, and Assistant Professor (Dr Brown), Department of Statistics and Analytical Sciences, Kennesaw State University, Kennesaw, Georgia.
Background:
A standardized survey to describe the quality of care received from prelicensure nursing students during simulation can measure simulation program effectiveness.
Purpose:
The purpose of this study was to compare national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data with data received from standardized patients (SPs) using a modified HCAHPS survey.
Methods:
SPs completed a modified HCAHPS survey immediately following each in-person simulated encounter. One year of SP responses (N = 385) from one baccalaureate nursing program was compared with the national HCAHPS survey data from the same time.
Results:
All SP responses were less than the national proportions. However, when the level of stringency was adjusted, the responses more similarly aligned to the national proportions.
Conclusions:
Findings suggest HCAHPS data can be used to model correlates of the quality of care SPs receive during simulation events.
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