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A Conceptual Framework for Industrial Digital Transformation in the COVID-19 Pandemic Era
Dimitris Mourtzis1, Nikos Panopoulos1, George Gigis1
1Laboratory for Manufacturing Systems and Automation (LMS), Department of Mechanical Engineering and Aeronautics, University of Patras, Rio Patras, 26504 Greece.
Abstract:
Manufacturing has been hugely affected by the COVID-19 pandemic, with many critical global value chains either halted or seriously interrupted. Most interactions with customers and employees have to take place in a contactless or virtual way. As such, digital operation is the way to remain in business through mandatory shutdowns and restricted activity. To that end, this paper presents a literature review on the acceleration of the digital transformation triggered by COVID-19 as a catalyst in the utilization of Industry 4.0 technologies. Furthermore, a conceptual framework for digital transformation and Small Medium Enterprises (SMEs) business models change is proposed.
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