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Updated: Aug 27, 2025

Assessment and Communication for People with Disorders of Consciousness
Published on: August 1, 2017
[Independent Complaint Offices for Psychiatry in Germany]
1Fakultät Angewandte Sozialwissenschaften, Hochschule für angewandte Wissenschaften Würzburg-Schweinfurt, Würzburg.
Objective:
Acquisition of meaning and methods of independent complaint offices.
Methods:
Digital and postal survey.
Results:
The most frequent concerns are dissatisfaction with inpatient treatment, legal care and communication with patients. Networking is gaining in importance. Complainants are referred more often. Increased enquiries from men and addiction patients.
Conclusion:
Improvement is possible in strengthening the law on complaint offices, promoting trialogical staffing and better communication by professionals.
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