Team climate and job satisfaction in a Mobile Emergency Care Service

Area of Science:

• Emergency Medicine
• Occupational Health Psychology

Background:

• Team climate and job satisfaction are crucial for healthcare quality.
• Mobile Emergency Care Services (SAMU) face unique workplace challenges.

Purpose of the Study:

• To assess team climate and job satisfaction among SAMU workers.
• To provide data for improving the work environment in emergency medical services.

Main Methods:

• Quantitative, exploratory-descriptive study.
• Surveyed 95 workers across 40 SAMU teams in São Paulo.
• Utilized sociodemographic, Team Climate Inventory, and Job Satisfaction Scale instruments.

Main Results:

• High overall scores for team climate (workers and teams) and job satisfaction (workers and teams).
• "Team participation" and "Support for new ideas" were highly rated climate factors.
• Job satisfaction showed high concordance across all dimensions (>80%).

Conclusions:

• SAMU workers perceive a positive team climate and high job satisfaction.
• Findings support SAMU management in cultivating a supportive professional environment.
• This study highlights the importance of positive team dynamics in emergency medical services.