Learnings from a successful transformation to a high-performance organization: a longitudinal case study

Area of Science:

• Business Management
• Organizational Development
• Performance Improvement

Background:

• Organizations increasingly aim for high-performance organization (HPO) status to navigate environmental changes.
• Existing literature offers limited validated approaches for HPO transformation.
• Prior research validated one HPO transformation approach, necessitating further validation.

Purpose of the Study:

• To validate an additional approach for high-performance organization (HPO) transformation.
• To provide a structured method for organizations undergoing HPO transformation.
• To extend the academic literature on HPO transformation strategies.

Main Methods:

• A simplified HPO transformation approach was applied to a case company.
• Interventions were collected and evaluated using a questionnaire.
• Interventions were further analyzed through an extensive interview with the case company manager.

Main Results:

• The case company successfully transformed into an HPO within five years.
• The HPO transformation approach provided a structured overview of interventions.
• The approach offered insights into the successful HPO transformation process.

Conclusions:

• The study provides a second validated HPO transformation approach.
• The validated approach offers practical guidance for organizations seeking HPO status.
• This research contributes to both theoretical understanding and practical application of HPO transformation.