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Development, implementation, and evaluation of Teach Back curriculum for community health workers
Jennifer Holcomb1, Gayla M Ferguson1, Logan Thornton2
1Department of Management, Policy and Community Health, The University of Texas Health Science Center at Houston (UTHealth) School of Public Health, Houston, TX, United States.
Community health workers (CHWs) received training to improve patient understanding using the Teach Back method. This enhanced CHW confidence and conviction in applying this communication strategy effectively in patient care.
Area of Science:
- Health Communication
- Patient Education
- Community Health
Background:
- Teach Back is a proven method for enhancing patient understanding and health outcomes.
- Community health workers (CHWs) play a vital role in addressing patient needs and preventing hospital readmissions.
- Existing Teach Back training lacks focus on CHW-specific workflows.
Purpose of the Study:
- To develop and evaluate a Teach Back training curriculum for CHWs.
- To integrate Teach Back into CHW clinical interactions, care coordination, and follow-up support.
Main Methods:
- A 3-week pilot training program was developed by a multidisciplinary team.
- Quality improvement approach used for implementation and evaluation.
- Training included didactic information and skill-building practice.
Main Results:
- CHWs reported high satisfaction with the training and instructors.
- Training was perceived as relevant and practical, aligning with clinical workflows.
- Repeated exposure increased CHW confidence and conviction in using Teach Back.
Conclusions:
- The pilot Teach Back training was effective for CHWs.
- Academic-clinical partnerships are valuable for tailored health worker training.
- Further research is needed to optimize Teach Back training and its translation into practice.
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